Here at We the Wild Collective, we understand that shopping online is not always easy. While we strive to provide you with as much information about each item as possible, we know that it may not always meet your expectations.
We will happily provide a refund on all FULL PRICE ITEMS provided your item/s is returned within 7 days of purchase and includes all original tags, packaging and is in brand new, unused condition, just as you received it.
If these conditions are not met, we will not be able to provide you with a refund.
If items are returned to us without an RA and outside of the return timeframe, the item will be returned to the sender without a refund.
We do not accept returns or refunds for sale stock. This refers to an item which has been marked down, or an item which has been reduced during a promotional period. Please be mindful of this and choose carefully when purchasing sale or promotional stock items.
If you have any questions or are unsure about any items, please contact us; we’re more than happy to help!
If you'd like to return your item/s you will need to obtain an RA (Return Authorisation) number.
To obtain an RA number please email us at email@example.com or via the contact sheet under "Contact us" stating your invoice/order number and the reason for your return.
We will then provide you with a number which you will need to quote when returning your garment.
Returns must be posted at the buyers cost.
We recommend tracked and insured return postage as we cannot be responsible if a parcel does not safely arrive to us for refund.
In the event that you item is faulty, please ensure you include the postage receipt so that we can refund you the cost of your return postage.
We hope that you love your purchase just as much as we do and take all efforts to provide detailed descriptions.
If you feel that there is something we could do better or if you have any questions at all, we encourage you to email us at firstname.lastname@example.org
Thanks so much for shopping with us!! xx